Doosi Terms of Use

Last updated: 2026-11-09 · Türkçe

These terms apply to businesses that use Doosi, a customer messaging service operated by Dreamspot LLC. The commercial terms of a business's plan are set out in its service agreement with us; if the two differ, the service agreement applies.

The service

Doosi brings the direct messages and comments of a connected Instagram professional account into a shared inbox, prepares reply drafts with an AI assistant from the information the business provides, and sends the replies the business's team approves. Automatic replies run only where the business has switched them on.

Your responsibilities

• Connect only accounts you own or are authorised to manage.
• Keep the information you give us about your products, prices and policies accurate; replies are drafted from it.
• Review drafts before sending. The business is responsible for the messages sent from its account.
• Use the service in line with the law that applies to you and with Instagram's terms and messaging policies, including the rules on informing people about automated replies.
• Tell your customers how their messages are handled, as your privacy obligations require.

Acceptable use

Do not use the service to send spam, unlawful, deceptive or harassing content, or to collect data about people for purposes unrelated to answering them.

Availability and changes

The service depends on Instagram's platform and on third-party AI providers. We work to keep it available but do not promise uninterrupted operation, and features may change when the platform's rules change.

Ending the service

You can disconnect your account at any time. We may suspend a connection that breaks these terms or the platform's rules. Data is deleted as described in the Privacy Policy.

Liability

To the extent the law allows, the service is provided as is, and our total liability for a claim is limited to the fees the business paid for the service in the three months before the claim arose.

Law and contact

These terms are governed by the laws of the State of Wyoming, USA. Contact: doosi@dreamspot.io or Dreamspot LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.